Privacy Policy
Last Updated: November 2025
At Blossom Tea Room, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you visit or interact with our website:
Information You Provide Directly:
- Name, email address, and any information submitted through contact forms or chat.
- Messages sent through our live chat system (Crisp).
Automatically Collected Information:
- Cookies and similar tracking technologies.
- Browser type, device information, IP address, and pages visited.
- General analytics data (if analytics tools are used).
Third-Party Integrations:
- Crisp chat may collect session data and message history to provide customer support.
- Embedded content (such as Google Maps, YouTube, Instagram, etc.) may collect usage data according to their own privacy policies.
2. How We Use Your Information
We use the information collected for:
- Responding to messages or inquiries.
- Improving the website’s performance, layout, and user experience.
- Understanding how visitors use our site (analytics).
- Delivering customer support through our chat system.
- Protecting against spam, fraud, or unauthorized access.
We do not sell or share your personal information with third-party marketers.
3. How Your Information Is Stored
Your information may be stored in:
- Our Crisp chat inbox
- Our WordPress database
- Our business email inbox (if you contact us directly)
We take reasonable measures to safeguard the information we store.
4. Cookies
Our website uses cookies to:
- Support essential site functionality
- Keep chat sessions active (via Crisp)
- Improve performance and analytics
You may disable cookies in your browser, but certain site features may not function properly without them.
5. Sharing of Information
We may share limited data with trusted third-party service providers:
- Crisp Chat (for live chat support)
- Hosting provider (for website functionality)
- Analytics providers (if enabled)
These service providers only receive the information needed to perform their services and may not use it for other purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the information we hold about you
- Request correction or deletion of your personal data
- Opt out of certain data collection
- Request that we stop using your data
If you would like to exercise any of these rights, contact us at blossomtearoom@gmail.com.
7. Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children.
8. Security
We take appropriate measures to protect your data, including website security scans, encrypted hosting, and limited access to stored information.
However, no method of electronic storage or transmission is completely secure.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent changes.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at: